We at Spark LLP (“Spark” or “we” or “us”) are committed to maintaining the accuracy, security, and privacy of your personal information. This includes information in any form that can be attributed to an identifiable individual, such as your name, email address, and telephone number.
What We Collect
To provide you with our Services, we must collect and retain the following information from you:
- contact information (phone number, email address, personal address, etc.)
We collect this information when you complete our Book a Consultation form, Class Actions inquiry form, Spark-to-Go form, and during intake meetings at our offices.
How We Use
We primarily collect and use your personal information in order to provide our Services to you.
We will not disclose your personal information to a third party, unless:
- you have explicitly consented to the disclosure,
- it is required to provide our Services to you, or
- it is required by law.
We will not disclose your personal information to any third party to let them market to you. Where we are permitted to disclose your personal information to third parties, we will ensure that they protect your personal information and use it only for the purposes we specify.
In addition to providing our Services, we may also use your personal information to send you updates about our firm, or invite you to firm-related events. If you wish to withdraw your consent to this use and stop receiving electronic communications from us, please contact us at email@example.com.
We may use the information that we collect from your or that you provide to us for any purpose we consider appropriate, without restriction, as long as it has been anonymized.
How We Store
We store your personal information on our in-house servers and through third-party cloud service providers. These servers use software designed to prevent unauthorized access or improper use. Only Spark employees will have access to the physical and cloud servers. We may store documents containing personal information in physical format at our place of business in a locked filing cabinet.
In the event there is a breach of security of our Site or the servers on which we store data that results in the disclosure of personal information, we will take steps to advise all known affected persons within a reasonable time from discovery of the breach.
If you want us to permanently delete your personal information, whether it is stored in electronic or physical form, please send a request to firstname.lastname@example.org. We will ensure that all material in our possession containing your personal information is deleted within a reasonable time from the date of your request. This may, however, prevent us from providing further Services to you.
We will retain any and all information that we are required to retain under any applicable laws for the full duration of time required by those laws.
Changes to the Policy
In the event that any change affects the purpose or the way we collect, use, or disclose your personal information, we will obtain any additional consent required from you under applicable privacy laws.
- By email: email@example.com
- By phone: 416.639.2150
- By mail: 67 Yonge Street, Toronto, Ontario M5E 1J8