Privacy Policy

We at Spark LLP (“Spark” or “we” or “us”) are committed to maintaining the accuracy, security, and privacy of your personal information. This includes information in any form that can be attributed to an identifiable individual, such as your name, email address, and telephone number.

We collect and use your personal information for providing you with legal services (our “Services”). This Privacy Policy sets out how we collect, use, protect, and delete all personal information you submit to us. It forms part of the Terms of Use for our website (the “Site”). By using or submitting any information through our Website, you are agreeing to the terms of this Privacy Policy. Please review it carefully before continuing to use the Site.

What We Collect

To provide you with our Services, we must collect and retain the following information from you:

  • name
  • contact information (phone number, email address, personal address, etc.)

We collect this information when you complete our Book a Consultation form, Class Actions inquiry form, Spark-to-Go form, and during intake meetings at our offices.

To continue improving the performance of our Site and our business, we may collect and retain information related to your activity through third-party services, Google Analytics (our “Third-Party Service Providers”) while using our Site. This information includes, but is not limited to, your Internet Protocol (IP) address, operating system, geolocation information, local preferences, ID numbers associated with your computer or mobile devices, your mobile carrier, and metadata. The terms of use and privacy policies of our Third-Party Service Providers are incorporated into our terms of use by reference.

To enhance your experience on our Website, we use cookies which may be stored on your computer or device. If you do not wish to accept cookies, you may set your browser settings to disable cookies. However, this may affect your experience and use of our Site.

Persons under the age of 18 are not permitted to submit any personal information through our Site. We will immediately delete any personal information that is submitted to us in violation of this Privacy Policy.

How We Use

We primarily collect and use your personal information in order to provide our Services to you.

We will not disclose your personal information to a third party, unless:

  • you have explicitly consented to the disclosure,
  • it is required to provide our Services to you, or
  • it is required by law.

We will not disclose your personal information to any third party to let them market to you. Where we are permitted to disclose your personal information to third parties, we will ensure that they protect your personal information and use it only for the purposes we specify.

In addition to providing our Services, we may also use your personal information to send you updates about our firm, or invite you to firm-related events. If you wish to withdraw your consent to this use and stop receiving electronic communications from us, please contact us at jeff@spark.law.

We may use the information that we collect from your or that you provide to us for any purpose we consider appropriate, without restriction, as long as it has been anonymized.

How We Store

We store your personal information on our in-house servers and through third-party cloud service providers. These servers use software designed to prevent unauthorized access or improper use. Only Spark employees will have access to the physical and cloud servers. We may store documents containing personal information in physical format at our place of business in a locked filing cabinet.

In the event there is a breach of security of our Site or the servers on which we store data that results in the disclosure of personal information, we will take steps to advise all known affected persons within a reasonable time from discovery of the breach.

If you want us to permanently delete your personal information, whether it is stored in electronic or physical form, please send a request to jeff@spark.law. We will ensure that all material in our possession containing your personal information is deleted within a reasonable time from the date of your request. This may, however, prevent us from providing further Services to you.

We will retain any and all information that we are required to retain under any applicable laws for the full duration of time required by those laws.

Changes to the Policy

We reserve the right to amend or update this Privacy Policy from time to time. Updates to the Privacy Policy will be effective upon posting to our Site. Your continued use of our Site will be deemed acceptance of any amendments or updates to this Privacy Policy. If you do not consent to the amendments or updates, please stop using the Site.

In the event that any change affects the purpose or the way we collect, use, or disclose your personal information, we will obtain any additional consent required from you under applicable privacy laws.

Contact Us

If you have any questions about our Privacy Policy, or any other inquires about our handling of your personal information, please contact our privacy compliance officer, Jeff Rosekat:

  • By email: jeff@spark.law
  • By phone: 416.639.2150
  • By mail: 67 Yonge Street, Toronto, Ontario M5E 1J8